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1. Introduction

Our company collects and processes certain personal data, hereinafter the Data.
We do everything we can to protect the Data you entrust to us and to process it in accordance with the law and in particular Regulation (EU) 2016/679 also known as “GDPR”.
We present to you below:
• Who is in charge of the treatment ?
• What Data do we process, for what purposes, on what legal bases and how long do we keep it?
• What are your Rights and how can you assert them?
• To whom can your Data be transmitted?
• Information regarding children
• Links to other websites and services
• Security
• Limitation of liability clause
• What happens in the event of a dispute?
• Applicable law and competent jurisdiction
• Effective date

2. Data controller

The Data Controller is the legal entity that processes the Data you entrust to us. This information is communicated to you in order to allow you to contact us if you have any questions about the processing of your Data or if you wish to assert your rights.
LOVELY SINS (KLAK sprl – BCE 0716.778.233)
Rue des Dames Blanches 40
5000 - NAMUR
T: 081 22 78 31
e-mail: info@lovelysins.com
You can also contact us via the contact form.

3. What data do we process, for what purposes and how long do we keep it?

We list the different treatments below:
3.1. Newsletter Sign-Up
• Data collected via a form at the bottom of each page:
o Email address
• Purpose of processing: to regularly inform you of LOVELY SINS news, product news and the latest current promotions.
• Retention period: the Data is kept for a maximum period of 3 years.
• Legal basis: consent.

3.2. Shopping cart management
• Data collected from the shopping cart:
o Email address
o Password (optional, if creating an account)
o First and last name
o Full address
o Telephone
o Date of birth
o Comment
o Delivery address (optional)
• Purpose of processing: manage your order and deliver your basket.
• Retention period: the Data is retained for a maximum period of 5 years after the last purchase. Accounting data is kept for 7 years for legal reasons.
• Legal basis: execution of a contract.

3.3. Customer Newsletter
• Data collected from the shopping cart:
o Email address
o First and last name
• Purpose of processing: regularly inform you of LOVELY SINS news, product news and the latest current promotions
• Retention period: the Data is retained for a maximum period of 5 years after the last purchase.
• Legal basis: legitimate interest.

3.4. Management of the “Contact us” form
• Data collected via an appropriate page:
o Name
o Email address
o Telephone
o Comment
• Purpose of processing: to allow Internet users to contact our company and send us a free message directly from our website.
• Retention period: the Data is retained for a maximum period of 6 months after submission of the message.
• Legal basis: execution of pre-contractual measures.

4. What are your rights and how can you assert them?

You have different rights:
• Right of access: you have the right to consult your Data at any time and free of charge,
• Right of rectification: you have the right to demand that incorrect Data be corrected and that Data that is inappropriate or has become unnecessary be deleted. We draw your attention to the fact that you are at all times required to check the accuracy of the Data you communicate to us.
• Right to erasure: when you no longer wish your Data to be processed and you are eligible to request the right to erasure, we will then delete your Data from our database.
• Right to portability: as far as necessary, you will also have the right to portability of your Data under the conditions provided for by the applicable Data protection legislation.
• Right to object: you have the right to object to any use of your Data for prospecting purposes.
• Right to limit processing: finally, you have the right to obtain limitation of the processing of your Data, in accordance with the applicable Data protection legislation.
To assert your Rights, simply contact the Data Controller (see contact details in point 2 above). You can also send an email to:
• info(at)lovelysins.com

5. To whom may your data be transmitted?

We do not sell or disclose, in any way, the Data we collect about you to third parties.
In certain circumstances, our website provides you with sharing tools on different social networks. If you choose to interact with a social networking site such as Facebook or Twitter for example, certain Data (your IP address, your starting page for interaction on our site, etc.) will be communicated to the social network concerned.

6. Hosting and transfer of your data

We do not transfer any of your data to third party organizations, unless necessary for the operation of the site and its functionalities. In this event, we work exclusively with third parties who are fully compliant with European data protection and privacy laws. (GPDR compliant).

Shopify is the platform we use to operate this website. This company is based in Canada but complies with European data protection regulations .

7. Information concerning minors

This website is intended for an adult audience of at least 18 years old.
We do not intentionally collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from children under 13, we will take steps to delete the information as soon as possible, unless applicable law requires us to retain it.

8. Links to other websites and services

Our site may contain links to third-party sites and give you access to third-party services (such as social networks).
We have no control over how third-party sites and services process your personal information. We do not review third-party sites and services, and we are not responsible for these third-party sites and services or their privacy practices. Please read the privacy statements of third-party sites or services that you access from our sites or services.

9. Security

We have developed security rules adapted on a technical and organizational level, in order to avoid destruction, loss, falsification, modification, unauthorized access, accidental communication to third parties, as well as any other unauthorized processing. authorized Data.

10. Limitation of liability clause

The liability of LOVELY SINS will be limited to direct damage, to the exclusion of any indirect damage. LOVELY SINS can never be held responsible for damages deemed indirect such as, without this list being exhaustive, loss of Data, financial or commercial damage, loss of profits, increase in overheads, disruption of schedules.
In addition, LOVELY SINS cannot be held responsible for any damage resulting from illegitimate manipulation committed by third parties on the Data (Data theft, viruses, phishing or other computer offenses).

11. What happens in the event of a dispute?

Firstly, you should contact the Data Controller (see point 4) or the Data Protection Officer (see point 5)
If our response does not satisfy you, you have the right to lodge a complaint with the supervisory authority to which we report and whose contact details are as follows:
DATA PROTECTION AUTHORITY (DPA)
35, rue de la Presse
1000 BRUSSELS
 02/274.48.79
 contact(at)apd-gba.be
Contact form :
https://www.autoriteprotectiondonnees.be/formulaire-de-contact

12. Applicable law and competent jurisdiction

These provisions will be governed, interpreted and executed in accordance with Belgian law, the only applicable law, in the event of a dispute.
Any dispute which cannot be resolved amicably within a period not exceeding one month from its occurrence, this period being able to be extended by mutual agreement, may be brought by the most diligent party before the Courts. and French-language courts of the judicial district of Namur which will have sole jurisdiction.

13. Effective date

This policy was created and came into effect on [06/25/2019]. We reserve the right, at our sole discretion, to change, modify, add or remove portions of this policy at any time.

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